Shipping and Returns Policy

Shipping Policy

• Order Processing: We commit to dispatching orders within 48 hours after confirmation, excluding Sundays and

public holidays.

• Delivery Timeline: Standard delivery takes 5-7 working days within India. We do not offer international shipping.

• Free Shipping: We offer free shipping for all orders within India.

• Transit Insurance: All shipments are fully insured until they reach your destination.

Returns and Exchange Policy

• 15-Day Money-Back Guarantee: We offer a 15-day money-back guarantee on unused and unworn jewellery (excluding solitaires above INR 3 lakh and coins). Items must be returned with the original packaging and certificates.

• Refund Process: Refunds will be processed within 14 working days after the returned product is received and inspected. Refunds will be issued to your original payment method or as store credits (valid for 365 days).

• Return Shipping: We provide free return shipping within India during the 15-day money-back period.

Lifetime Gold Exchange Policy

• 100% Exchange Value on Gold: We offer 100% exchange value on the gold component of your jewellery, based on the current market rate. The exchange request can be made either online or at our store.

• No Exchange for Other Materials: The exchange is only applicable to the gold component of the jewellery.